11) Workgroup information systems that support a particular department are called personal information systems.
12) The contact manager in an email account is an example of a personal information system.
13) Personal information systems generally support around 10 users.
14) Enterprise information systems have procedures that are formalized and extensively documented.
15) Enterprise information systems are information systems that span an organization and support activities of people in multiple departments.
16) Enterprise information systems are information systems that are shared by two or more independent organizations.
17) The solutions to problems in an enterprise system usually involve more than one enterprise.
18) In the case of workgroup information systems, problems are resolved by contract and litigation.
19) Inter-enterprise information systems are information systems that are shared by two or more independent departments within an organization.
20) Information silos help in resolving any problem that may arise due to isolated information systems.