11. Organizations that develop and communicate career paths to employees can help employees achieve career goals and, as a result, employees are likely to reciprocate with greater commitment and job performance.
12. An employer tuition reimbursement program is a form of employee development.
13. Certificates are a legal requirement in some states in order to conduct business.
14. Providing support for employees to gain and maintain certification is one way in which organizations can be attractive to both current and prospective employees.
15. The Holland typology is useful for determining employee readiness for expatriate overseas assignments.
16. Feedback is more likely to improve performance when an organization encourages employees to talk with others about feedback received and encourages employees to make a public commitment to improving performance.
17. Research indicates that employees who take more frequent job rotations have greater salary growth and have more perceived gains in knowledge and skill but find their work to be less satisfying.
18. Coaches equip people with the tools, knowledge, and opportunities to become more effective, and the most effective coaches are professionals who work outside of the employee’s work unit or organization.
19. Coaching is most frequently employed in the development of front line managers.
20. A good coach follows a process of contracting, opening, practicing, planning and evaluating.