1. Your boss can receive email but can’t seem to send email with the installed email client software. Which protocol is not configured properly? A. SMTP B. POP3 C. FTP D. HTTP 2. A customer’s...

1. Your boss can receive email but can’t seem to send email with the installed email client software. Which protocol is not configured properly?

A. SMTP

B. POP3

C. FTP

D. HTTP

2. A customer’s laptop LCD needs replacement. Which of the following tools should be used to open the case?

A. Pliers

B. Plastic tweezers

C. Flathead screwdriver

D. Plastic shim