1. You have replaced Don Krane as sales manager in the Iowa district. What sales strategy will you pursue during your first year in the position? 2. Are people like Nicole born to be natural...

1. You have replaced Don Krane as sales manager in the Iowa district. What sales strategy will you pursue during your first year in the position?

2. Are people like Nicole born to be natural salespeople? Or can good sales managers help them become better salespeople? Is there a way Jim might enlist Nicole to help Pacific Medical Supply in this regard?