1. Why would it be important to encourage training and development sessions within your department? 2. You hear through the grapevine that one of your best employees is looking for another job. What...

1. Why would it be important to encourage training and development sessions within your department?

2. You hear through the grapevine that one of your best employees is looking for another job. What should you do?

3. Management has told you that you must lay off four of your employees. How do you determine whom to lay off and how best to tell them? How do you defend your decision?