1. Why should sales managers investigate reasons for turnover? Why is it important to compare a firm’s turnover against industry turnover rates?  2. What benefits are likely to be gained by conducting...

1. Why should sales managers investigate reasons for turnover? Why is it important to compare a firm’s turnover against industry turnover rates?

 2. What benefits are likely to be gained by conducting a job analysis? What options does a sales manager have to analyze how a salesperson performs their duties? How is the information gathered and a job analysis utilized?