1. Why do recruiters place so much emphasis on the communications skills of job candidates?
2. Can you describe a work situation where it’s okay to accept less communication effectiveness in order to gain communication efficiency?
3. What can a manager do to gain the credibility needed for truly persuasive communication?
4. When is texting not an appropriate way to convey a message in a work situation?
5. If someone just isn’t a good writer or speaker, what can he or she do to improve communication skills?
6. How can a higher-level manager avoid the problem of filtering when lower-level staffers pass information upward to her?
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