1. Which one is ‘bouncing back’ capacity that involves flexibility, adjustment, adaptability, and continuous responsiveness? (a) Self-efficacy (b) Optimism (c) Resiliency (d) Emotional intelligence 2....

1. Which one is ‘bouncing back’ capacity that involves flexibility, adjustment, adaptability, and continuous responsiveness?

(a) Self-efficacy

(b) Optimism

(c) Resiliency

(d) Emotional intelligence

2. What do you mean by positive organisational behaviour (POB)? Briefly explain its components.

3. What is optimism? Explain its characteristics. How does it differ from hope?