1) Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?
A) recruitment
B) employee selection
C) performance appraisal
D) employee orientation
E) organizational development
2) The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ________.
A) apply for managerial positions
B) remove any performance deficiencies
C) revise their performance standards
D) enroll in work-related training programs
E) change their peer evaluation procedures
3) Which of the following is NOT one of the recommended guidelines for setting effective employee goals?
A) assigning specific goals
B) assigning measurable goals
C) assigning challenging but doable goals
D) administering consequences for failure to meet goals
E) encouraging employees to participate in setting goals
4) SMART goals are best described as ________.
A) specific, measurable, attainable, relevant, and timely
B) straightforward, meaningful, accessible, real, and tested
C) strategic, moderate, achievable, relevant, and timely
D) specific, measurable, achievable, relevant, and tested
E) supportive, meaningful, attainable, real, and timely
5) All of the following are reasons for appraising an employee's performance EXCEPT ________.
A) assisting with career planning
B) correcting any work-related deficiencies
C) creating an organizational strategy map
D) determining appropriate salary and bonuses
E) making decisions about promotions
6) In most organizations, which of the following is primarily responsible for appraising an employee's performance?
A) employee's direct supervisor
B) company appraiser
C) human resources manager
D) EEO representative
E) employee's subordinates
7) Which of the following is most likely NOT a role played by the HR department in the performance appraisal process?
A) conducting appraisals of employees
B) monitoring the effectiveness of the appraisal system
C) providing performance appraisal training to supervisors
D) ensuring the appraisal system's compliance with EEO laws
E) giving advice to supervisors about the proper appraisal tools to use
8) What is the first step in the appraisal process?
A) giving feedback
B) defining the job
C) administering the appraisal tool
D) making plans to provide training
E) analyzing an employee's progress
9) When designing an actual appraisal method, the two basic considerations are ________.
A) who should measure and when to measure
B) when to measure and what to measure
C) what to measure and who should measure
D) what to measure and how to measure
E) when to measure and how to measure
10) Which of the following is the easiest and most popular technique for appraising employee performance?
A) alternation ranking
B) graphic rating scale
C) Likert
D) MBO
E) constant sum rating scale