1. Which of the following programs in Windows 7 saves problem descriptions and solutions? A. File History B. Problem Reports and Solutions C. Action Center D. Performance Monitor 2. A co-worker...

1. Which of the following programs in Windows 7 saves problem descriptions and solutions?

A. File History

B. Problem Reports and Solutions

C. Action Center

D. Performance Monitor

2. A co-worker tells you that a work PC has become infected with a virus. Which of the following statements best describes the first step you should take to remedy the problem?

A. Check for system security patches.

B. Perform an antivirus program scan.

C. Boot the PC into Safe Mode.

D. Remove the PC from the network.