1. Which of the following is an example of an intangible benefit?
a.)An increase in customer satisfaction
b.)A decrease in employee time on task
c.)A decrease in employee turnover
d.)An increase in sales
2. Which of the following activities is part of gathering stakeholder expectations?
a.)Classify and categorize the information in order to come up with key expectations
b.)Re-interview the stakeholders whose expectations seem out of line with the project scope
c.)Focus only on one stated expectation of each stakeholder
d.)Transcribe the interview data verbatim into the project scope
3. Consider the following goal:
In the next six months, Iowa school districts will reduce bullying incidents by providing techniques to identify and handle bullying.
Select the phrase below that, if added, would make it a SMART goal.
a.)"to completely eliminate bullying incidents"
b.)"for school staff and students"
c.)"based on state regulations"
d.)"in 85% of schools within the state"
4. Riley noticed that the status report seemed to be missing a section. It did not detail any issues that could impact the project as it moves forward.
Based on Riley's observation, the status report is missing the __________ section.
a.)"next steps"
b.)"project team members"
c.)"risk management"
d.)"current status"
5. Taylor Organization is updating its current website by shooting a new introduction video.
Which of the following elements are likely to be discussed at the project plan approval meeting?
a.)Outside resources that will be procured for the video shoots
b.)The website design options for how the videos will be included on the website
c.)The process used by the videographer to edit the videos
d.)Describe each task performed to create the online videos
6. Rick was the project manager for a new product prototype, a removable patch for tracking fitness measurements for sports enthusiasts to wear while exercising and training.
Which of the following deliverables would be classified as Red, according to the progress made?
a.)The patch production is at risk of exceeding budget allowances.
b.)The patch design does not look like the design stakeholders expected.
c.)The problems with the adhesive affect the quality of the product.
d.)Patch production is taking longer than expected.
7. Which of the following methods should be avoided when motivating team members?
a.)Alert the team to a change once it has already impacted their work
b.)Keep a promise to the team
c.)Provide positive feedback to team members
d.)Use a one-to-one meeting to discuss opportunities with a specific team member
8. Which of the following changes would a project manager need to oversee for a fundraising project that involves selling coupon books?
a.)One team member cannot help with the distribution, and another team member arranges to go in his place.
b.)The CEO offers to donate a store gift card to use for the prize.
c.)One of the businesses listed in the book is not honoring the specified discount.
d.)Some people purchase the coupon book just to make a donation and do not actually use them.
9. Which of the following considerations is NOT necessary for project warehousing?
a.)The project manager should determine if the project documentation should be filed electronically.
b.)The project manager should adhere to the organization's file naming conventions.
c.)The project manager should redact all confidential information before warehousing.
d.)The project manager should ensure that the project is ready to close before warehousing.
10. What does the project manager do to prepare for and conduct the transfer?
a.)Assign the transfer process to one of the team members.
b.)Identify what the person taking responsibility for the project knows about the project.
c.)Determine the deliverables that need to be completed.
d.)Invite the stakeholders to the transfer meeting.
11. Which of the following expectation should be included in an evaluation of an individual team member?
a.)Meet established deadlines.
b.)Collaborate with one another.
c.)Managed potential risks from all parts of the project.
d.)Keep project documentation up to date.