1. When working on a computer, which of the following should be disconnected to prevent electrical shock? (Select the two best answers.) A. Printer B. Mouse C. Telephone cord D. Power cord 2. You...

1. When working on a computer, which of the following should be disconnected to prevent electrical shock? (Select the two best answers.)

A. Printer

B. Mouse

C. Telephone cord

D. Power cord

2. You are troubleshooting a Windows Server 2012 computer that you have little knowledge about. The message on the screen says that there is a “DHCP partner down” error. There are no other technicians available to help you and your manager wants the server fixed ASAP or you are fired. Which of the following statements best describes the recommended course of action? (Select the two best answers.)

A. Identify the problem.

B. Escalate the problem.

C. Establish a plan of action.

D. Call tech support.

E. Verify full system functionality.

F. Test the theory to determine cause.