1. What is meant by Six Sigma? What five steps are usually associated with Six Sigma applications? 2. In terms of setting quality standards (expectations), there are two basic approaches. Discuss the...

1. What is meant by Six Sigma? What five steps are usually associated with Six Sigma applications?

2. In terms of setting quality standards (expectations), there are two basic approaches. Discuss the difference between goalpost conformance and absolute quality conformance.