1. What is a balanced scorecard (BSC)? Where did it come from?
2. What are the four perspectives that BSC suggests to view organizational performance?
3. Why do we need to define separate objectives, measures, targets, and initiatives for each of these four BSC perspectives?
4. What is the meaning of and motivation for balance in BSC?
5. What are the differences and commonalities between dashboards and scorecards?
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