1. What forms of care do you see that make a tangible, substantive, long-term difference? What forms of care do you see as futile? 2. What is the cost–benefit ratio of these? In other words, when you...

1. What forms of care do you see that make a tangible, substantive, long-term difference? What forms of care do you see as futile?

2. What is the cost–benefit ratio of these? In other words, when you see care that makes a difference, what is given up for the cost of that care?