1. What does Travel and Transport, Inc., do? 2. Describe the complexity and the competitive nature of the business environment in which Travel and Transport, Inc., functions. 3. What were the main...

1. What does Travel and Transport, Inc., do?

2. Describe the complexity and the competitive nature of the business environment in which Travel and Transport, Inc., functions.

3. What were the main business challenges?

4. What was the solution? How was it implemented?

5. Why do you think a multi-vendor, multi-tool solution was implemented?

6. List and comment on at least three main benefits of the implemented system.

Can you think of other potential benefits that are not mentioned in the case?