1. What are three cues that a customer may give when he or she is confused or unsure? 2. What is paraphrasing? 3. What two things should you listen for when interacting with customers?


1. What are three cues that a customer may give when he or she is confused or unsure?


2. What is paraphrasing?


3. What two things should you listen for when interacting with customers?

Nov 21, 2021
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