1. Use proper greetings. You wouldn’t start a letter to your instructor with “Hey, Dr. Smith.” “Dear Dr. Smith” is appropriate; “Hello, Dr. Smith” is also acceptable in most cases. 2. Do not let...

1. Use proper greetings. You wouldn’t start a letter to your instructor with “Hey, Dr. Smith.” “Dear Dr. Smith” is appropriate; “Hello, Dr. Smith” is also acceptable in most cases.

2. Do not let e-mail be an excuse for not getting an important answer.