1 The Hawthorne effect involves all of the following except a. employees receiving special attention b. the human side of motivating workers c. how to decrease productivity d. productivity factors on...

1 The Hawthorne effect involves all of the following except

a. employees receiving special attention

b. the human side of motivating workers

c. how to decrease productivity

d. productivity factors on working conditions

2 Mary Parker Follett argued that all of the following were critical to a manager’s function except

a. collaboration

b. coordination

c. collective negotiation

d. harmonizing group efforts