1. The availability of information on the result of a service offer – can I get information about the performance of a particular service offer? 2. The effort it costs to compare service offers – what...

1. The availability of information on the result of a service offer – can I get information about the performance of a particular service offer?

2. The effort it costs to compare service offers – what do I have to do to be able to compare service offers?

3. The clarity of the comparison – is it in any way possible to compare, even if I have the necessary information?