1. Reverse-score all the items noted at the bottom of each scale. For this scale, reverse-score items 5, 8, 9, 11, 12, 13, 15, 16, 21, 22, 23, 24. This is done in the third column of the table.
2. Add up all the items you reverse-scored. The total at the bottom of the third column is 48.
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