1. Of the types of selling identified in the chapter, which one holds the most appeal for you in terms of a job after graduation? Why? Which has the least appeal? Why?  How do salespeople affect the...

1. Of the types of selling identified in the chapter, which one holds the most appeal for you in terms of a job after graduation? Why? Which has the least appeal? Why?  How do salespeople affect the supply chains of their firms?

2. In some companies, customer service is carried out by the salesperson. In others, it is the responsibility of a separate department. When would a separate department make more sense? When would it not?