1. Make a list of questions you have about ABC order processing that still need to be answered. Use analogies from your own video rental experience to identify issues that still need to be resolved....

1. Make a list of questions you have about ABC order processing that still need to be answered. Use analogies from your own video rental experience to identify issues that still need to be resolved.

2. Describe the details of what it means to return a tape. How do the manual processes translate into computer processes? Identify subprocedures for which you have choices about when and how they are performed.