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ICTDBS501 – Monitor and Improve Knowledge Management Systems ASSESSMENT TASK 2 Gather Information from a Client ICT60120 –Diploma of Information Technology ASSESSMENT ACTIVITY 2 COVER SHEET Please ensure this form is fully completed prior to submitting. This page should be on the front of your assessment and needs to be easily accessible. Student Number: Student Name: Subject: ICTDBS501 - Monitor and improve knowledge management system Course: ICT60120 Diploma of Information Technology STUDENT DECLARATION I hereby certify that: 1. This assessment task is my own work based on my personal study/research and not the work of another student and/or source. 2. I have acknowledged all material and sources used to prepare this assessment task. 3. I have not plagiarised or copied any part of this assessment task from the work of any other student or source either. (I know the penalties for plagiarism include $200 re-assessment fee) 4. This assessment task has not previously been submitted. 5. I am aware of the requirements set by my Trainer & Assessor. 6. I have retained a copy of this assessment task for my own records. 7. I have completed all my assessments, tasks & activities (on Moodle®) successfully. Student’s Signature: _______________________________ Date: 13 April 2021 Wentworth Institute RTO Code: 91178 November 2017 Version: 1.0 Student instructions This assessment must be based on where you work (or have worked most recently). This Assessment is designed to test the knowledge that you have acquired throughout the unit. Use the following tips to help you answer the questions: Read each question carefully. Check with your trainer or assessor if you are not sure what the question is asking. HINT: Use these questions as subheadings to create a business style report to answer your assessment Your response to each question should aim to provide enough information to answer the question. In most cases, this can be done with just a few paragraphs. Don’t forget to refer to attachments under the heading (question) applicable, e.g. ‘See attached email’. Important: Your assessment must contain this coversheet and your own coversheet (for your “report”) Your answers & assessment submission must professional in style (Business), content and format. Maximum font size 11 points: Font Arial or Times New Roman; single spacing; clear paragraphs with appropriate punctuation, spellchecking and final submission will need to be proof-read. (i.e. few missing words or typo’s) In particular: - Use clear, non-discriminatory language - Avoid the use of jargon - Write clearly using plain English - Consider your target audience - Ensure that your responses meet the needs of the target audience (in this case your trainer or assessor). All of your work must be original. Performance Evidence Evidence of the ability to: monitor existing knowledge management systems implement strategies to improve a new, or existing, knowledge management system. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once. Knowledge Evidence To complete the unit requirements safely and effectively, the individual must: outline current practices for information management within an organisation identify the information sources available within an organisation recognise current knowledge management systems explain database structures and their construction outline procedures for monitoring and reviewing knowledge managements systems. Assessment Conditions Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the database field of work, and include access to: industry software packages organisational databases information requirements information repositories current knowledge management system(s). Assessors must satisfy NVR/AQTF assessor requirements. Marking and Criteria guide: Assessor and student must read this carefully before assessment. · All parts of the assessment must be completed successfully in accordance with the guidance provided in the Marking guide for the student to achieve competence in this unit. · Students & assessors must note that professionally critical aspects/concepts must be included (e.g. research organisational culture, rollback strategy for software implementation and acceptance testing). · All parts (criteria) in the marking guide must be completed successfully for the student to achieve competence in this unit EDUCATOR to complete Observation/assessment S / NS Comments Pre-assessment work completed All assessments, tasks & activities (on Moodle®) successfully Add Scale Assessment Task 2 – Gather information from a client 1. Determine information requirements that are required by the client/customer by reviewing the utilization of information within an organisation by conducting an interview. Add Scale 2. Upon the interview identify the information that is frequently used and obtained. Add Scale 3. Create a structure for organising that information for the use in the creation and/or upgrade of their current information management system. Add Scale 4. Document the structure of the knowledge Management Information System Add Scale 5. Forward your findings to the appropriate person for approval. Add Scale Practical Checklist Assessor to complete: Did you observe the student? Choose an item. Further comments required Assessor Comments ________________________________________________________________ ________________________________________________________________ Resubmission required Choose an item. Date resubmission must be handed in: ________________________ Assessor’s name and signature: _______________________________ Date: 13 April 2021 Activity 2 – Gather information from a client EEEcxeeeeseweweweeewewehgh 1. Determine information requirements that are required by the client/customer by reviewing the utilization of information within an organisation by conducting an interview. 2. Upon the interview identify the information that is frequently used and obtained. 3. Create a structure for organising that information for the use in the creation and/or upgrade of their current information management system. 4. Document the structure of the knowledge Management Information System 5. Forward your findings to the appropriate person for approval. Specifications What you have to Submit/Upload; 1. Supply answers under each question above and upload this assessment in Moodle/Learn under A2 Task Submission d:\work\wentworth institute\training\ dip of ict\term 5 - 2020\2. ictdbs501 - monitor and improve knowledge man\assessments\monitor & improve knowl man systems 3rd party 251019 v02.docx Page 2 of 7 ICTDBS501 – Monitor and Improve Knowledge Management Systems ASSESSMENT TASK 3 Create a Knowledge Management System ICT60120 –Diploma of Information Technology ASSESSMENT ACTIVITY 3 COVER SHEET Please ensure this form is fully completed prior to submitting. This page should be on the front of your assessment and needs to be easily accessible. Student Number: Student Name: Subject: ICTDBS501 - Monitor and improve knowledge management system Course: ICT60120 Diploma of Information Technology STUDENT DECLARATION I hereby certify that: 1. This assessment task is my own work based on my personal study/research and not the work of another student and/or source. 2. I have acknowledged all material and sources used to prepare this assessment task. 3. I have not plagiarised or copied any part of this assessment task from the work of any other student or source either. (I know the penalties for plagiarism include $200 re-assessment fee) 4. This assessment task has not previously been submitted. 5. I am aware of the requirements set by my Trainer & Assessor. 6. I have retained a copy of this assessment task for my own records. 7. I have completed all my assessments, tasks & activities (on Moodle®) successfully. Student’s Signature: _______________________________ Date: 13 April 2021 Student instructions This assessment must be based on where you work (or have worked most recently). This Assessment is designed to test the knowledge that you have acquired throughout the unit. Use the following tips to help you answer the questions: Read each question carefully. Check with your trainer or assessor if you are not sure what the question is asking. HINT: Use these questions as subheadings to create a business style report to answer your assessment Your response to each question should aim to provide enough information to answer the question. In most cases, this can be done with just a few paragraphs. Don’t forget to refer to attachments under the heading (question) applicable, e.g. ‘See attached email’. Important: Your assessment must contain this coversheet and your own coversheet (for your “report”) Your answers & assessment submission must professional in style (Business), content and format. Maximum font size 11 points: Font Arial or Times New Roman; single spacing; clear paragraphs with appropriate punctuation, spellchecking and final submission will need to be proof-read. (i.e. few missing words or typo’s) In particular: - Use clear, non-discriminatory language - Avoid the use of jargon - Write clearly using plain English - Consider your target audience - Ensure that your responses meet the needs of the target audience (in this case your trainer or assessor). All of your work must be original. Performance Evidence Evidence of the ability to: monitor existing knowledge management systems implement strategies to improve a new, or existing, knowledge management system. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once. Knowledge Evidence To complete the unit requirements safely and effectively, the individual must: outline current practices for information management within an organisation identify the information sources available within an organisation recognise current knowledge management systems explain database structures and their construction outline procedures for monitoring and reviewing knowledge managements systems. Assessment Conditions Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the database field of work, and include access to: industry software packages organisational databases information requirements information repositories current knowledge management system(s). Assessors must satisfy NVR/AQTF assessor requirements. Marking and Criteria guide: Assessor and student must read this carefully before assessment. · All parts of the assessment must be completed successfully in accordance with the guidance provided in the Marking guide for the student to achieve competence in this unit. · Students & assessors must note that professionally critical aspects/concepts must be included (e.g. research organisational culture, rollback strategy for software implementation and acceptance testing). · All parts (criteria) in the marking guide must be completed successfully for the student to achieve competence in this unit EDUCATOR to complete Observation/assessment S / NS Comments Pre-assessment work completed All assessments, tasks & activities (on Moodle®) successfully Add Scale Assessment Task 3 – Create A Knowledge Management System 1. The student has retrieved information researched and documented from Assessment 2. Add Scale 2. The student has used the research from Assessment 2, implement the new Knowledge Management System (you can use WordPress for this – Knowledge Base) Add Scale 3. The student has organised the information to follow the approved structure for the New and/or Upgrade of the Knowledge Management Information Systems and ensure that you test it thoroughly. Add Scale 4. The student has documented the information structure. Add Scale Practical Checklist Assessor to complete: Did you observe the student? Choose an item. Further comments required Assessor Comments ________________________________________________________________ ________________________________________________________________ Resubmission required Choose an item.