1) ________ is a suite of applications, a database, and a set of inherent processes for consolidating business operations into a single, consistent computing platform.
A) Enterprise resource planning
B) Customer relationship management
C) Warehouse management system
D) Supply chain management
2) The primary purpose of an enterprise resource planning (ERP) system is integration.
3) What is the primary purpose of an enterprise resource planning (ERP) system?
4) Which of the following is an example of a supply chain activity?
A) capacity planning
B) marketing
C) inventory management
D) customer management
5) Which of the following is a manufacturing activity that must be included in a true enterprise resource planning (ERP) product?
A) supplier management
B) capacity planning
C) sales prospecting
D) procurement
6) Customer relationship management (CRM), as an application that must be included in a true enterprise resource planning (ERP) product, includes ________.
A) cash management
B) HR management
C) sales prospecting
D) capacity planning
7) ________ activities include payroll, time and attendance, and benefits administration that must be integrated into applications in order to form a true enterprise resource planning (ERP) product.
A) Manufacturing
B) Supply chain
C) Human resource
D) Accounting
8) The process of maintaining a general ledger, which must be integrated into applications in order to form a true enterprise resource planning (ERP) product, is a(n) ________ activity.
A) supply chain
B) accounting
C) human resources
D) manufacturing
9) Which of the following statements is true of enterprise resource planning (ERP) application programs?
A) During the ERP development process, the development team sets configuration parameters that specify how ERP application programs will operate.
B) There are virtually no limits to how much configuration can be done in an ERP application program.
C) Custom programming of ERP application programs are economical both initially and for long-term maintenance.
D) In order to meet varying customer requirements, development teams must often change the program code of ERP application programs.
10) Which of the following statements is true of an enterprise resource planning (ERP) database?
A) An ERP solution contains the company's operational data.
B) A stored procedure is a computer program code stored within an ERP database that runs to keep the database consistent when certain conditions arise.
C) An ERP solution includes initial configuration data.
D) A trigger is a computer program code stored in an ERP database that is used to enforce business rules.