1. In a simulated work environment of the classroom, you will need to demonstrate to your Trainer your ability to Facilitate a training session (for 30 minutes) as described in your learning strategy....

1.     In a simulated work environment of the classroom, you will

need to demonstrate to your Trainer your ability to Facilitate a training session (for 30 minutes) as described in your learning strategy. A small group of 3 - 5 students will play the role of employees at Bayside Call Centre.You need to ensure that after your training session, assessments have been completed and gathered for validation purposes. All resources used for this activity must be presented for assessment.Your trainer will observe your ability to model high standards of management performance and behaviour and make informed decisions in a collaborative manner. You will be assessed on your ability to demonstrate the following skills as you undertake the task:•       Facilitate individuals and teams' active participation.•       Learning and outcomes of your training session•       Analyse the risks of the options suggested•       List the resources/ technology required to implement the option decided upon and the time frame you will implement•       Use appropriate interpersonal skills•       Model the standards of the organisation•       Build trust, confidence and respect of the team