1) Identify a Problem Statement and Mission Statement 2) Identify operational definitions 3) Identify a team (using a Flow Chart) who can work to improve the problem 4) Working with your team, brain...


1)    Identify a Problem Statement and Mission Statement

2)    Identify operational definitions
3)    Identify a team (using a Flow Chart) who can work to improve the problem
4)    Working with your team, brain storm and Identify the potential root causes of such problem  (using Fishbone Diagram)
5)    Collect data about these potential causes (using a Check Sheet).

6)    Identify the highly contributing two causes of the problem (using Pareto chart) to start with
7)    Plan your improvement (using PDCA model) and write down the plan in a table format mentioning the Objectives, Actions, Accountable Person, Due date to complete the actions, most important Indicators (Structure or Process or Outcome)
8)    Identify what you will do with the result (using your feedback loop)








Oct 07, 2019
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