1) Identify a Problem Statement and Mission Statement2) Identify operational definitions3) Identify a team (using a Flow Chart) who can work to improve the problem4) Working with your team, brain storm and Identify the potential root causes of such problem (using Fishbone Diagram)5) Collect data about these potential causes (using a Check Sheet).6) Identify the highly contributing two causes of the problem (using Pareto chart) to start with7) Plan your improvement (using PDCA model) and write down the plan in a table format mentioning the Objectives, Actions, Accountable Person, Due date to complete the actions, most important Indicators (Structure or Process or Outcome)8) Identify what you will do with the result (using your feedback loop)
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