1. Have a class discussion about the value of command-line interfaces and menu-based interfaces. If some people have strong preferences for one or the other, ask them for specific examples.
1. Should users of technology be called “users”? What if they were just called “people”?
3. This chapter discussed considering users’ needs as the first step in the design process. Would it make more sense to consider the technology first? What about considering all constraints simultaneously?
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