1. Has the telecom industry passed up Mark Phillips? What are some of the realities outlined by Wendy Maxwell that may make Mark change the way he manages his sales teams? 2. Who would you prefer to...

1. Has the telecom industry passed up Mark Phillips? What are some of the realities outlined by Wendy Maxwell that may make Mark change the way he manages his sales teams?

2. Who would you prefer to work for, Mark or Wendy? Explain why. Which of the two do you think will make the company more money in the short run? How about in the long run?