1. Differentiate between captive and independent insurance agents. What characteristics should you look for in an insurance agent and an insurance company when you’re buying property or liability...

1. Differentiate between captive and independent insurance agents. What characteristics should you look for in an insurance agent and an insurance company when you’re buying property or liability insurance?

2. Briefly describe key aspects of the claims settlement process, explaining what to do after an accident, the steps in claim settlement, and the role of claims adjustors.