1) Describe the customer demands that drive projects to achieve higher quality management objectives 2) Describe the risk management process, including roles, responsibilities and qualifications of...

1) Describe the customer demands that drive projects to achieve higher quality management objectives 2) Describe the risk management process, including roles, responsibilities and qualifications of those associated with risk management, and explain how it can be used to benefit the project 3) Define “risk” and describe how a risk can be measured. Use a concrete example from your personal experience 4) Explain the quality-improvement process