1. Define open-ended, restricted, and rating-scale questions, identify examples of these three types of questions, and describe the strengths and weaknesses of each. 2. Describe the four methods for...

1. Define open-ended, restricted, and rating-scale questions, identify examples of these three types of questions, and describe the strengths and weaknesses of each.

2. Describe the four methods for administering a survey (mail, phone, Internet, and in person) and explain the strengths and weaknesses of each, including the problems of nonresponse bias and interviewer bias.