1. Compare Bob Bowen’s optimism and leadership to that of Wilma Collins. How important is it for a sales manager to provide a positive outlook when leading a sales team? Explain. 2. If you were Wilma,...

1. Compare Bob Bowen’s optimism and leadership to that of Wilma Collins. How important is it for a sales manager to provide a positive outlook when leading a sales team? Explain.

2. If you were Wilma, explain how you would stay focused on your job knowing you had a better job offer on the table with another organization not in turmoil.