1. Communication errors are one of the leading causes of medical errors — this translates to poor patient outcomes, longer hospital stays, and increased costs (Tiwary, Rimal, Paudyal, Sidgel, and...

1. Communication errors are one of the leading causes of medical errors — this translates to poor patient outcomes, longer hospital stays, and increased costs (Tiwary, Rimal, Paudyal, Sidgel, and Basnyat, 2019).