1. After removing malware/spyware from a customer’s PC for the third time, which of the following steps should be taken next? a. Tell him you can’t fix the system again. b. Do nothing; the customer...

1. After removing malware/spyware from a customer’s PC for the third time, which of the following steps should be taken next?

a. Tell him you can’t fix the system again.

b. Do nothing; the customer pays every time.

c. Show him how to avoid the problem.

d. Change his user permissions.

2. . Which of the following is the most important consideration when installing Windows 7 Ultimate 64-bit?

a. Memory type

b. Processor speed

c. Memory speed

d. Processor type