Write a 5 page paper (double spaced, 1250 words) on the following topic:
”My Strengths and Weaknesses as an Employee”.
Thanks
Communications Fundamentals (CMFO) Assignments and Resources List Communications Fundamentals (CMFO) Assignments and Resources List Assignments and Resources List Community Resources and Networking CRNO SUCCESSFUL WORK PLACE ATTITUDES & BEHAVIOURS 1. Positive Attitudes in Work & School · a positive attitude is key to getting hired, to enjoying your work, and being successful · job success = doing your job well, being an accepted and efficient part of a team, enjoying your work · self-responsibility – you control your attitudes and behaviour. Avoid negativity, be solutionfocussed and look for positive options in work situations 2. Be There · There are consequence to being late, missing work, or calling in sick as an excuse when you simply don’t want to go to work. The consequences will catch up with you sooner or later. They will at the very least cost you in terms of your colleagues affinity for you. · Keep your employer informed at all times or actual crises or problems that might interfere with your attendance · Meet or exceed your employer’s expectations 3. Keeping Your Focus · Keep your mind on the job · Avoid non work talk or · Do not deal with personal business at work · Focus on safety and best practices at work 4. Doing Your Very Best · Show initiative in work situations · Improve knowledge and skills · Set reasonable goals then work to meet them 5. Accepting Guidance and Direction · Follow procedures and standard practices · Ask for help, directions, or instructions Accept advice and constructive criticism. 6. Being Flexible · Be willing to do “extra” · Be ready to step up and help when needed · Know how to balance your own and other’s needs 7. Staying Calm · Control your emotions · Make constructive suggestions · Learn, practice and use good communication 8. Looking After Yourself · Be ready for work – get enough sleep and exercise · Avoid social companions with negative habits—you can catch habits like you catch a cold! · Manage and reduce stress 9. Honesty · Respect your employer’s time and property · Completing work tasks · Be honest with yourself and others 10. Positive Attitudes Work · Positive attitudes are noticed by others · Positive attitudes lead to more interesting work and better jobs · Positive attitudes create enjoyment and success FOCUS ON THE SERVICE: SUCCESSFUL SERVICE SKILLS FOR SOCIAL SERVICE WORKERS 1. Service = Success · Providing good service an important skill for success · Good service applies to clients, co-workers, and all other people at work · Providing good service ensures success and enjoyment at work 2. Service Essentials · Doing more than is expected · Being prepared to put in an extra effort · Treating others the way you would like to be treated 3. Handling Difficult Situations · Being flexible and imaginative in solving client problems · Being helpful and courteous no matter how difficult · Always doing what is best for the client 4. Effective Communication · Thinking your ideas through before talking or acting · Speaking clearly and sincerely · Listening carefully before explaining your point of view 5. Dealing with Clients · Treating clients with respect, making eye contact and dealing directly with concerns Communicating information clearly, using language and terms clients can understand Always look for the clients explanation or point of view. 6. Professionalism · Always being on your best behaviour · Always improving knowledge and skills and work performance · Treating every client with understanding and respect 7. Satisfying the Client’s Needs · Paying attention to clients and understanding their needs · Dealing with clients’ concerns and complaints · Learning to listen, observe, ask questions and make suggestions 8. Key Points for Good Service · Always think about how to give the best service · Great service reflects on you, your co-workers, and who you work for · Do more than is expected and always be professional ASSIGNMENT - JOB SKILLS RESEARCH AND REFLECTION PAPER Write a 5-page paper, double spaced, 1250 words on the following topic: ”My Strengths and Weaknesses as an Employee” Use the Successful Work Place Attitudes & Behaviours and Focus on the Service: Successful Service Skills for Social Service Workers documents as a starting point, evaluate your strengths and weaknesses as an employee. What do you already do well What might you do well if you practiced it What do you dislike doing Are you willing to change your attitudes and behaviour regarding the things you don’t like Why or why note What do you hope to get out of the first five years of your social service career In addition to using the documents mentioned above, you should seek out other job skills resources you can use to self-evaluate. Feel free to use any other website, books or articles you think are relevant. Be sure to include a bibliography if you do so. © 2012 Page 2 June 22, 2012 © 2012 Page 2 June 22, 2012