This unit describes the performance outcomes, skills and knowledge required to accept and process cash and other payments for products and services, and reconcile takings at the end of the service period or day.
The unit applies to all tourism, travel, hospitality and event sectors.
This unit mainly applies to frontline sales and operations personnel who operate with some level of independence and under limited supervision. It does, however, describe a fundamental operational function and those people who work with very little independence under close supervision would also use this skill.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.